Last updated: October 9, 2026
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We respect your privacy and are committed to protecting your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
We collect information that you provide directly to us when you:
This information may include your name, email address, physical address, contact details, property information, and energy consumption data.
When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:
This information is collected through cookies and similar technologies as described in our Cookies Policy.
We use the information we collect to:
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
All third-party service providers are required to maintain appropriate security measures and use your information only for the purposes we specify.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we securely delete or anonymize it.
Under Australian privacy law, you have the right to:
To exercise these rights, please contact us using the details provided below.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Your information is primarily stored and processed within Australia. If we transfer information outside Australia, we ensure appropriate safeguards are in place to protect your data in accordance with Australian privacy laws.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: Level 3, 427 Collins Street, Melbourne VIC 3000, Australia